Alias Signature Support

Signite supports managing both Google Workspace’s user aliases and domain aliases on our platform.

Signite lets you deploy a user’s signature to all its aliases, or manage separated signatures and templates per alias.

Use the following guide to help you set up, manage and deploy your signatures if you have aliases set up on your Google Workspace account:

In order to allow Signite to support your user aliases follow these steps:

1. In your account's settings page, check the aliases support checkbox

Account Settings

If you’ve already deployed a signature to one or more of your users, you’ll need to re-deploy for the aliases to get the signature.

* Please notice that aliases support is limited to the premium packages.

2. Synchronize your domains, users and aliases.

Go to your Domains screen, and synchronize all available domains by choosing the Synchronize dropdown menu, and under Synchronize Users, choosing Synchronize.

This needs to be done for each domain separately.

After synchronizing each domain, you’ll be able to see the amount of available aliases for the relevant domain.

Make sure to check that every synchronized domain is set to active.

If you have an existing account, and added new domains, you’ll need to synchronize your domains by using the Synchronize Domains button on the bottom left of the domain list.

Afterwards, you’ll need to individually synchronize each domain’s users, including the primary one.

3. On your users list, you can now see which user has aliases

You can also see the users’ aliases by editing the specific user and seeing its list of aliases.

On deployment, all of these aliases will receive the same signature as the main user.

After setting the aliases support up, creating the templates, and editing users’ details, you can deploy the relevant users’ signature from the users screen.

Domain aliases support:

In order to support domain aliases, follow the aforementioned steps, and while synchronizing and activation your normal domains, activate each domain alias in the domains list screen.

Once activated, you’ll be able to deploy the user’s signature to both the main user email address, and their alias address.

Removing signatures from user aliases after deactivating an alias domain

If you’ve deactivated a domain alias in Signite, and wish to remove signatures related to that domain from your users, go through your users list, and reset those who had email addresses linked to that domain, so that the signature is removed from the alias

After resetting, redeploy the user’s signature, and refresh your Gmail for the changes to apply. 

Managing unique signatures per alias

By default, you can automatically deploy the main user’s signature to all of its aliases.

In order to manage a unique signature for any individual alias, go to the main user’s drop down menu and choose the linked alias from there.

Once chosen you can uncheck the overwrite checkbox to open the alias up for individual editing and deployment.

While editing a unique alias signature, you may edit user details, assign a different template, and deploy the specific alias separate from the other users / aliases on your account.

The different alias/user status options

While editing the different aliases and users, you may encounter differently colored editing icons. 
Here is what they mean:

Light grey pencil: No signature has been deployed to this user / alias.

Blue Pencil: The main user signature has been assigned and deployed to this user / alias.

Dark Grey Pencil: A unique signature is assigned to this alias / user, but has yet to be deployed.

Green Pencil: A unique signature has been assigned and deployed to this user / alias.

If you have any questions, please contact us at support@signite.io