FAQ & Support

Most times, you’ll need to refresh your inbox for the signature to show up. In case that didn’t help, check that no previous signature provider is in current control of your signatures, by disconnecting it from your Gmail account and removing your account from their service. Finally, verify that your Gmail signature settings shows “My signature” in both the new and reply dropdowns in the signature menu. For a more extensive guide, click here
  1. Sign in via your Google account
  2. Install the Signite app from the Google Marketplace
  3. Sync the domains and users
  4. Edit the design templates, input information and contact details of your organisation
  5. Edit groups and teams within your organisation and assign them a template
  6. Edit the personal contact details of your users
  7. Upload advertising banners with the requested timing
  8. Embed signatures for all users with a single click
  9. Manage and update signatures on demand

Signite is an app from the Google Marketplace. As soon as you install the app, you provide it with permission to make changes to the email signature box (the signature box alone) of the inbox attached to your Google Workspace account.
Signite does not carry out routing or require any configuration of your SMTP settings, and your inbox is fully separate from the Signite platform and/or its online availability.
Signite edits your signatures externally and embeds the finished signatures using HTML that conforms to the standards of Gmail accounts.

After deployment, refresh your inbox, in order to see the new signature.

With the exception of the free package, all of Signite’s packages and options incorporate all the available features. The price is determined by the number of users attached to the account, and there are a number of different packages for your convenience.
The free package does not include banner management and an additional area of text. A Signite credit will also appear at the bottom of the signature.
The signatures will appear in full and properly formatted, subject to the limitations and conditions of the individual application or platform.
You will be able to: manage and edit the various signature templates; set up groups and teams and provide each one with a custom template; edit multiple contact details and information at once; edit information for an individual user; upload advertising banners (optional) and time their appearance; integrate an additional text box below the signatures.
In Signite we care about the Privacy and Security of your Personal Data. As part of that, we have implemented and accomplished all the required security and privacy measures in order to be Compliant with the provisions of the General Data Protection Regulation (“GDPR”). Signite Data Processing Agreement (DPA)

Once you create or remove the user on your Google Workspace account, you can synchronize your users to Signite by following this guide:
Synchronizing Domains and Users

After synchronizing your users, new users will show up on your user list in Signite, while removed ones will no longer show there.

The Signite team would be happy to help answer all of your questions, send us an email at support@signite.io.
We look forward to hearing from you!