Organizational Units Permissions
If you’re managing Organizational Units in your GSuite account, you’ll need to verify that Signite has permission to manage signatures in each unit.
Organizational Units are managed through here:
To verify that Signite has permissions to manage signatures for users that are assigned to these organizational units, first go to Signite’s settings in Admin Console -> Apps -> Google Workspace Marketplace apps, and click on the Signite app.
Under Distribution, click on View organizational unit
You will now see a list of all of your Organizational Units on your sidebar.
Go through them and verify that their Service status is set to ON.
If necessary change the status to ON, and save by clicking Override.
After verifying all the Organizational Units listed in the sidebar, go to your Users screen on Signite, and re-deploy the signatures for users you’ve had trouble deploying to.
Still having issues? Contact us at firstname.lastname@example.org